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Frequently asked questions about BIOFACH JAPAN

Find answers to the most frequently asked questions from visitors, exhibitors or media representatives at BIOFACH JAPAN.

FAQ for exhibitors


FAQ for visitors


FAQ for exhibitors

  • What does a stand at BIOFACH JAPAN cost?
    You can find the current valid prices in the online stand application.
  • What are the opening times of BIOFACH JAPAN?

    Opening times BIOFACH JAPAN

    Friday, xx September 2024: 10:00 - 18:00

    Saturday, xx September 2024: 10:00 - 18:00

    Sunday, xx September 2024: 10:00 - 17:00

    **Ggf. Opening times **kongress-en****




  • When are the assembly and dismantling times?


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    datum-aufbautag-2, uhrzeit-aufbautag-2
    datum-aufbautag-3, uhrzeit-aufbautag-3


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    datum-abbautag-2, uhrzeit-abbautag-2
    datum-abbautag-3, uhrzeit-abbautag-3

  • What do the marketing services include?

    When you make a binding application to be an exhibitor, you will receive our marketing services, which include the following:

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    • consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut
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    • Eintrag im Online-Ausstellerverzeichnis
    • Eintrag im Messebegleiter
    • Werbemittelbasispaket (Eintrittsgutscheine, Besucherprospekte, Sticker)
    • Veröffentlichung von 3 Aussteller-Presseinformationen
    • Auslage von Presse-Informationen im Presse-Center
    • Online-Werbebanner  
  • What is the AUMA fee?
    The Association of the German Trade Fair Industry (AUMA) charges a fee of EUR 0.60 per square metre of exhibition space for the representation of your interests.

    NürnbergMesse GmbH collects the corresponding amount to forward it to the AUMA.

    You can find further information on the AUMA website

  • How do I customise the online entry in the exhibitor & product area?

    Option 1 (wenn A & P noch in PS 5 liegt):

    Our online editorial team will be happy to do this for you. Send us your enquiry

    NürnbergMesse GmbH

    Online-Redaktion für Aussteller
    90471 Nürnberg

    Tel.: +49 9 11 86 06-xx xx
    Fax: +49 9 11 86 06-xx xx
    E-Mail: loremipsum@dolor.sitmet.de


    Tel.: +49 9 11 86 06-88 06
    Fax: +49 9 11 86 06-88 07
    E-Mail: redaktion@aussteller.chillventa.de

    Option 2 (wenn A & P neu in Sitecore aufgesetzt wird)

    You can create your content yourself & very easily with our new SelfService in your personal exhibitor area.
    If you need assistance, our support team will be happy to help you.

    Sutter Dialog
    Tel.: +49 911 8606 8806
    E-Mail: selfservice@support.nuernbergmesse.de 

    NürnbergMesse GmbH
    Messezentrum 1
    90471 Nürnberg

  • Is the direct sale of exhibition goods to visitors permitted?

    As BIOFACH JAPAN is purely a trade fair, the sale of exhibition goods at the stand is not permitted.

    Yes, direct sales are permitted on the following days at BIOFACH JAPAN:

    Wochentag 1, Datum

    Wochentag 2, Datum

  • How can I hire a complete rental stand?
    Design and rent your complete stand really easily online using our exhibition stand configurator. A complete stand is the cost-effective alternative to an individual stand. The smart modular system provides a lot of scope for your design ideas and offers you simple complete solutions.
  • Can I dismantle my stand before the official end of the exhibition?
    We ask for your understanding that no partially or full dismantling of a stand and products is possible before the official end of BIOFACH JAPAN. The stand staff may also not be removed before the end of the exhibition. It is for the benefit of all the exhibitors that the exhibition runs free of disruption for its entire duration.

    Please note that NürnbergMesse GmbH will charge a fee of EUR 800 in the event of a contravention of this. In addition, NürnbergMesse GmbH shall reserve the right to bar an exhibitor who has caused a disruption due to the premature dismantling of a stand from the next event.

Your contact

If you have any questions about BIOFACH JAPAN, please get in touch with us! We are happy to help.

FAQ for visitors

Admission requirements

  • Do I have to be a trade visitor to be able to visit BIOFACH JAPAN?
    BIOFACH JAPAN is reserved for professionals from the themenschwerpunkt-1, themenschwerpunkt-2 and themenschwerpunkt-3 sector. As a visitor, you do not have to prove your industry affiliation, however. Please note that – as at all trade fairs – a direct sale to end consumers is not possible.

    Unfortunately, the exhibition is not open to the public on any day. BIOFACH JAPAN is a pure trade fair, to which only trade visitors from the corresponding industries are admitted. This enables us to secure the quality of the offer for visitors and exhibitors.

    Read more about this in the section on admission requirements and proof of eligibility (Link). 

  • Are children admitted to BIOFACH JAPAN?

    No, BIOFACH JAPAN is only open to people over the age of 18.

    For children over 3, you can use our free childcare service, which is near the Mitte entrance. The trained staff is happy to look after your children there during your visit.

    Yes, children up to and including xx years of age are granted free admission. Children and teenagers under 18 receive a reduced-rate 1-day ticket for EUR xx on-site.
    Yes, children up to and including 12 years of age are granted free admission. Students and apprentices of the respective branch can also visit the exhibition at no charge. Please contact our VisitorService: besucherservice@nuernbergmesse.de
    No, BIOFACH JAPAN is only open to people over the age of 18 – even babies and infants cannot be brought with you. There is no childcare.
  • Can I bring my pet with me to BIOFACH JAPAN?
    Yes, you are welcome to bring a dog on a leash to the event. For safety reasons, you are not allowed to bring other pets with you.
    For safety reasons, you are not allowed to bring pets with you. Guide dogs and assistance dogs are, of course, an exception to this rule.

Travel and services on-site

  • What address shall I enter in my navigation system?
    You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".
  • Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?
    There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 12 during BIOFACH JAPAN. Parking spaces for disabled people are located near the entrances.
  • Are there pitches for caravans?
    Within walking distance of the exhibition centre, there is a camp site (KNAUS Campingpark Nuremberg), at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
  • Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?
    No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport.
  • Are there lockers at the exhibition venue?

    Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

    Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 2 each.

  • Can I use WiFi at the exhibition venue?
  • Whom should I contact if I have lost something?
    Please contact our colleagues from Security Control Unit (SCU) at T+49 9 11 86 06-70 00. They can tell you if the lost property has been turned in.
  • Can I buy something at BIOFACH JAPAN?

    Option 1 

    No, there are no direct sales.

  • How to travel barrier-free? Which services provides the exhibition center?

Tickets & vouchers

  • How do I get an entrance ticket for BIOFACH JAPAN?

    Tickets sales and voucher redemption will take place exclusively online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance. Tickets cannot be purchased on-site, neither can voucher codes be redeemed on-site.

    After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

    In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de or via phone at T +49 9 11 86 06 96 96.

    In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

  • Can I use the public transport in Nuremberg with my exhibition ticket?

    No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.

    Visitor tickets and exhibitor passes obtained online in advance are automatically allocated a free VGN (Greater Nuremberg Area Transport Authority) combined ticket enabling you to use all public transport in the Nuremberg/Fürth/Stein area free of charge. Simply print out your ticket before you start your trip and take it with you along with your photo ID.
    Please note: tickets purchased on-site at the entrance as well as vouchers do not include free travel on public transport.

  • Is my voucher (printed voucher or electronic voucher code) valid for one or several days?
    Your voucher shall apply for admission for one day.
    Your voucher shall apply for admission for the whole exhibition.
Portrait of Carl Veldman, Team VisitorService of NürnbergMesse


Carl Veldman and team

Regardless of whether it's tickets, registration, services at the trade fair center or the trade fair program: Are you planning your visit to the trade fair and still have questions? The VisitorService team will be happy to help you.

Send email +49 9 11 86 06 96 96

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